Mobile Return English

Return Policy
  • You will have 7 days to make a refund request after your order has been delivered provided that the product is unopened, original box and/or packaging intact with all labels and barcodes on it.
  • If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees applied.
  • In the unusual circumstance where the item received is wrong, you can return the item in the same condition you received and in the original box and/or packaging intact. Once we receive the returned item, we will process the refund along with free 7 day returns.
  • The item can be returned to us only though one of our assigned courier services.
  • Once you place a request to return an item, and in case you are eligible for free return as per conditions mentioned, the pre-paid shipping label / Air Waybill will be sent to you in your email to ensure you can return the item for FREE.
  • The items that cannot be returned are:
    • Clearance items clearly marked as such and displaying a No-Return Policy
    • When the offer notes states so specifically are items that cannot be returned
    • Items that fall into the below product Categories: Beauty , Fragrances , cosmetics including Skin and Hair care products
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